Frequently Asked Questions

Sizing
All items sold on this site are true to size unless stated otherwise.

Shipping
Please allow 5-10 business days for your order to be verified, processed, and shipped. Regarding International orders, customs fees are not included in shipping costs and are solely the responsibility of the customer. A confirmation email will be sent out once your order has shipped. We are not responsible for any lost, stolen, or damaged merchandise, or delayed delivery. Once we have shipped your order and sent you a delivery confirmation email, any other claims are to be dealt with the shipping company directly.

Return Policy
We do not accept refunds or returns. You may open a claim for exchange within 5 days of purchase, product must be in brand new condition, unwashed.

Payments
All payments are processed through our 100% secure server and your information is protected with the highest level of care.

Product Availability
Products are sold and distributed in limited quantity. Once an item has sold out, there is a rare chance it will be put into production again

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Quality goods manufactured in the USA.

Please do not contact us about printing/manufacturers.

Any other questions not answered here, email: tienda@lamusica.com